Higher Ed Solutions

Coworkers for every department on campus

Digiworks coworkers augment your existing staff by extending capacity in recruitment, advising, student services, and alumni relations, giving students, families, and alumni 24/7 support through fully integrated campus systems.

Why Coworkers for Higher Ed

Higher education is under pressure to do more with less. Coworkers help you support every stakeholder while reducing administrative load and costs.

Perform critical functions in multiple departments, from admissions to alumni engagement.
Help absorb rising expectations for personalization without adding headcount.
Free staff from repetitive tasks so they can focus on complex cases and high‑touch relationships.

How It Works for Campuses

Digiworks coworkers plug into your CRM, SIS, LMS, ERP, ticketing tools, and communication channels to become part of your campus operating system.

Data AccessPull the right data to answer questions and complete tasks.

Audit TrailLog their actions so staff can see exactly what happened and why.

EscalationEscalate sensitive or complex issues to human staff with full context.

Coworker Roles

Academic Policy Assistant

Helps students and staff quickly understand academic policies, prerequisites, and deadlines.

Study Skills Coach

Coaches students on time management, study strategies, and exam preparation.

Course Insights Advisor

Surfaces course trends and helps students choose and balance their course selections.

Learning Resource Finder

Recommends relevant learning materials based on courses and challenges.

Campus Resource Navigator

Guides students to the right campus offices, services, and support programs.

Student Engagement Insights

Analyzes interaction patterns to highlight where engagement is dropping.

Feedback Summarizer

Aggregates feedback into clear themes and action items for faculty.

Career Readiness Coach

Supports students with resumes, interview practice, and career alignment.

Academic Support Evaluator

Identifies which support interventions are working for which student groups.

Student Sentiment Pulse

Tracks sentiment across channels to give leadership a pulse on morale.

CAMPUS COWORKER POD

Launch your first campus coworker pod

Start with a focused pod—such as Recruiter + One-Stop for a specific program, population, or campus.

We handle discovery, workflow design, integrations, configuration, safety guardrails, and staff training.

Within weeks, coworkers are live in your Teams/Slack environment and web experiences, handling real student and family needs.

Identify high-leverage workflows

We start by finding the repetitive, rules-based work that slows your teams down—support tickets, admissions inquiries, HR questions, approvals, and more.

Connect your systems and guardrails

Next, we integrate your coworkers with the right systems and data, design their responsibilities, and set clear boundaries and escalation rules.

Deploy, monitor, and scale

We deploy your first coworkers in weeks. You track their impact, refine their behavior, and then scale coworkers across teams and departments.

Built for campus systems and institutional trust.

Deep Integration

Integrates with CRM, SIS, LMS, ERP, ticketing, and communication tools to orchestrate full workflows.

Compliance & Visibility

Offers full visibility into coworker conversations, decisions, and actions for compliance and review.

Safety Guardrails

Uses modern techniques to minimize hallucinations. Provides controls for sensitive topics like financial aid or mental health.

Launch your first campus coworker pod

Start with a focused pod—such as a set of academic support coworkers.
We handle discovery, workflow design, integrations, configuration, and training.
Live in weeks, handling real student and family needs.